Frequently Asked Questions

For celebration and birthday cakes, we recommend ordering at least 2-3 weeks in advance. Larger or more complex designs may need 3-4 weeks. During peak seasons such as summer and December, earlier booking is strongly advised.

Yes! Our treat boxes are filled with handmade sweet treats — decorated biscuits, brownies, fudge, chocolates and more. They're perfect for birthdays, thank-yous, corporate gifts and any special occasion. We can customise them to any theme or colour scheme.

Yes, we offer delivery throughout Ipswich and the wider Suffolk area, including Woodbridge, Felixstowe, Stowmarket, Kesgrave and Martlesham. Delivery fees vary by distance from our Ipswich studio. Collection is always free.

Our bespoke cakes start from £65 for a 6-inch birthday cake. Treat boxes start from £25. Pricing depends on the size, design complexity and decoration style. We provide a personalised quote after discussing your requirements.

Absolutely. We love creating themed cakes for all ages — from princess castles and superhero designs to elegant floral and minimalist styles. Share your ideas and inspiration images and Holly will design something perfect.

Yes, we create beautifully decorated cupcakes for birthdays, celebrations, baby showers, corporate events and gifts. Cupcakes are available from a minimum order of 6 and can be customised to match any theme or colour palette.

Of course. We offer a wide range of flavours including vanilla, chocolate, red velvet, lemon, salted caramel and more. If you have a specific flavour in mind that isn't listed, just ask and we'll do our best to accommodate it.

We can accommodate certain dietary requirements including egg-free and some allergen-free options. Please let us know about any allergies or dietary needs at the time of enquiry and we'll advise on what we can offer.

A 50% deposit is required to secure your order date. The remaining balance is due one week before your celebration. Deposits are non-refundable. We accept bank transfer and cash payments.

Yes, please visit our Gallery page to browse examples of our birthday cakes, celebration cakes, baby shower cakes, cupcakes and treat boxes.

Cakes By Holly is based in Ipswich and serves the whole of Suffolk including Woodbridge, Felixstowe, Stowmarket, Kesgrave, Martlesham and surrounding villages and towns. Contact us to check delivery availability to your area.

We welcome inspiration images as a starting point. While we create every cake as a unique design, we can use reference images to capture the style, colour palette and overall feel you're looking for.